This Privacy Policy describes how your personal information is collected, used, and shared when you visit or submit inquiries on the website for 005 Nano (hereinafter referred to as “we”, “us”, “our”).

1. Personal Information We Collect

We collect personal data you voluntarily provide when you send inquiry forms, request product quotations, place orders, or contact our customer service:

• Business contact information: full name, company name, email address, phone number, country, delivery and billing address
• Business project information: project type, product requirements, quantity, technical consultation content related to 005 nano cooling coating
• Automatically-collected technical data: IP address, browser type, device information, website access records, cookie data

We do not collect sensitive personal data such as ID numbers, health information or financial private data.

2. How We Use Your Personal Information

We use collected information for these legitimate business purposes:

• Reply your inquiries, provide quotation, technical specification and product support for 005 nano cooling coating
• Process orders, arrange production, logistics and after-sales service
• Send order updates, shipping notices and technical documents
• Improve our website, coating product solutions and customer service
• Send marketing newsletters and new-product notices (only with your explicit opt-in consent)
• Prevent fraud and comply with applicable legal, tax and customs requirements

3. Sharing Your Personal Information

We will NOT sell, rent your personal information to third-party marketers.We may share your data only with:

• Trusted service providers: payment processors, international freight forwarders, cloud hosting providers, email service providers, who are bound by data-protection obligations.
• Legal authorities: when required by law, court order or government regulation.
• Business transfer: if our business undergoes merger, acquisition or asset sale, customer data may be transferred as part of business assets.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to optimize browsing experience and analyze website traffic.

• Essential cookies: required for normal website function, cannot be turned off.
• Analytical & marketing cookies: track site traffic, you may refuse them via your browser setting.

Disabling cookies may affect form submission and some website features.

5. Data Security

We adopt reasonable technical and organizational measures to protect your business and personal information against unauthorized access, loss or leakage. Please note that no internet transmission method is 100% secure, we cannot guarantee absolute security of online data transmission.

6. Your Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom or California, USA, you have the rights below:

• Right to access a copy of your stored personal data
• Right to correct inaccurate information
• Right to request deletion of your personal data
• Right to withdraw your marketing consent
• Right to data portability

To exercise above rights, please email us at sales@nanocoat.net. We will respond within 30 calendar days. You also have the right to lodge a complaint with local data-protection authority.

7. International Data Transfer

Your information may be transferred and stored in China or other countries outside your resident jurisdiction for business execution. We take proper safeguards to protect cross-border transferred personal data.

8. Data Retention Period

We keep your business-related personal information as long as necessary:

• Order & transaction data: retained for 7 years for tax, customs and commercial archive requirements
• Marketing contact data: kept until you unsubscribe
• General inquiry data: stored for a maximum of 24 months

9. Policy Update

We may revise this Privacy Policy from time to time. The updated version will be published on this page with a revised date. Continued use of our website means you accept the updated policy.

10. Contact Us

For privacy-related questions, please reach out:

Company: 005 Nano

Email: sales@nanocoat.net

Address: Room 1310, International Business Center, Qingnian Road, Yuzhong District, Chongqing, China